- Check your browser: For the best platform experience, please use Google Chrome or Microsoft Edge as your web browser. The platform is NOT compatible with Safari or Internet Explorer.
- Clear your browser's cache and cookies before accessing the event. Click these links for step by step directions on Google Chrome and Microsoft Edge.
- Test your internet bandwidth here.
- Mobile users: If you would like to access the event on a mobile device, please be sure you have the Google Chrome app installed. If you do not, you will need to download it from the Apple App Store or Google Play.
- Bizzabo is not compatible with Safari which is the default mobile web browser for iPhones. Mobile devices should be iPhone 5S or later, running iOS 11 and Android 4.0 or later.
- Click on the "Access Event Here" Tab at the top of the event website (available one day before the event).
- In the blue event description box, click on the "Broadcasting" button.
- Please note you will only be allowed into the virtual event 2 minutes before the event start time.
Tech Requirements
BEFORE THE EVENT
Please use the following checklist to ensure you’re ready to join us on November 17:
For assistance on any of the above before the event, please contact [email protected].
DAY OF- HOW TO JOIN
For assistance the day of the event, please use the Help chat box.
TECHNOLOGY INFORMATION
RECOMMENDED SYSTEM REQUIREMENTS
Internet Connection - Broadband wired or wireless - 3G or 4G/LTE
BANDWIDTH RECOMMENDATION
Without webcam or microphone: 1 Mbps upload, 2 Mbps download
OTHER
Cookies: Cookies must be enabled. Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session
Firewall: UDP, TCP: 80, 443, HTTP: 80, 443